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Risk Facilitation - 20 & 21 September Durban
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This course provides basic knowledge and skills in facilitation that can be applied across a number of work settings with specific focus on risk management processes.

2017/09/20 to 2017/09/21
When: 8:00 AM
Where: Suncoast Durban
Durban, Kwazulu Natal 
South Africa
Presenter: Laura Mallabone
Contact: Nazlee Kok
011 555 1800

Online registration is closed.
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Presenter/s: Laura Mallabone
Duration: 2 Days
ex VAT
R5 200.00
R5 995.00

Course Outline:

Facilitation is generally considered to be a process in which a neutral person helps a group work together more effectively. Attendees will be able to take the skills that they have learned in the course and apply them in the workplace. They will have the opportunity to apply the skills in a non-threatening environment through case studies.

  1. Understanding what facilitation is
  2. Understanding group dynamics
    1. Different personalities
    2. Personality needs
    3. Influencing personality types
    4. Roles
    5. Team maturity – forming, storming, norming, performing
  3. Facilitation techniques
    1. Generating ideas
    2. Organising ideas
    3. Evaluating and decision making
  4. Facilitation skills
    1. Active listening
    2. Tone setting
    3. Structuring
    4. Task setting
    5. Capping and summarizing
    6. Confrontation
    7. Inclusion
    8. Stimulating understanding and cohesion
    9. Reference back
    10. Feedback
    11. Guiding
    12. Observing
  5. Facilitation  - risk context
    1. Good risk management tools that can be used in facilitation workshop environment
    2. What works and what doesn’t
    3. Analysis and discussion on attendee workplace experiences
  6. Case Study Risk Facilitation Workshop
    1. Case Study 1 – participants will play various roles in each case study facilitation workshop to provide them with maximum exposure, there will be group feedback and discussion after each exercise

Case Study 2 – participants will play various roles in each case study facilitation workshop to provide them with maximum exposure, there will be group feedback and discussion after each exercise.

Who should attend?

Practicing risk managers and champions
Business leaders responsible for managing risk 
Executives and heads of departments requiring a better outcome to their risk workshops
Accountants, auditors, consultants, project managers, safety practitioners and solicitors
Anyone taking up a new role in risk management or wishing to enter the profession
Practitioners requiring a refresher on recent developments in risk management
Students studying or those about to embark on IRMSA’s Risk Management Qualifications

About the Presenter

Laura Mallabone has a MSc (ChemicalEngineer) which she completed at Chalmers, Sweden as well as an
MBA – Wits Business School, Johannesburg. Laura has over 20 years in Risk Management Experience. Some of her experience was in positions such as a risk management consultant, a business risk manager and as a global head of sustainability risk for a multinational mining company. She is currently the Director of her own company, Satarla. Her risk experience lies in integrated risk management which included risk facilitation at operational to board level and included technical, strategic, business, disaster risk management and scenario planning, as well as business continuity. 


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